Frequently Asked Questions
Everything you need to know about your SKYDANCE experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from oversized to tailored silhouettes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically produced?
Yes, SKYDANCE is committed to sustainable fashion. We partner with fair-trade certified factories and prioritize eco-friendly materials like organic cotton and recycled polyester in our collections.
Can I change or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.